Taking Off Tours provide exceptional personal service. In addition, when things go wrong with airlines and accommodation, they are relentless in securing refunds or remedial arrangements.
Glen Deacon |
Melanie has organised our travels for many years. She has very good advice on places to go and tours to take, and which flights are the best value for money. Anything Melanie organises goes seamlessly, and, very importantly, she answers requests and organises everything promptly.
Barbara and Terry Batistich |
We have been dealing with Taking Off Tours for over 20 years. They have been booking our group tours to Galapagos, Cusco/Macho Picchu, Madagascar, Patagonia and much more. They are exceptionally good at their work but in addition, both Isaac and Melanie are patient, accommodating and go 'above and beyond' to get us the best price and timetable and to sort out any problems.
We wouldn't deal with anyone else.
Michele Adler
Adland Tours |
I have known Melanie Golin on a professional level for 15 years. She is the most efficient travel agent any person could wish for - never faltering and giving her all constantly. Her knowledge is broad and she will make any holiday ‘one of a lifetime’ to remember.
My husband travelled every eight weeks as part of his occupation in the oil and gas industry, and Melanie handled every aspect of his travel with extreme proficiency.
On a personal level, Melanie is a charming, upbeat, happy and cheerful person who makes everyone feel good. She is the ‘best of the best’.
Ingrid Gold |
Our organisation has been working closely with Taking Off Tours for many years. It is not easy to prepare itineraries around the Pacific either for staff travel or conferences. Our preferred provider has to link time constraints with cost effectiveness.
Not only does Taking Off Tours provide this perfectly. They provide a round the clock service and never complain when their weekends are disrupted because of no shows or flights cancellation.
They have provided much more than this by booking and paying accommodation plus meals and pocket money via the hotels for our stranded passengers when problems arise, this is easily done as we have each other's mobile numbers.
To conclude, as a conference coordinator for my organisation I only have trust and praise and friendship for my favourite travel agent.
Nicole Milot
Conference/Travel Coordinator
Secretariat of the Pacific Community Noumea |
I am at Brussels airport waiting for my BA flight. Thanks for everything. You have really provided excellent service.
Prof. Roman Grynberg
Pacific Forum |
Thank you for your excellent help! I discussed with my colleagues and we are very interested in using Taking Off Tours as our primary travel source. We have more Pacific jobs coming up soon and would love to use your expertise.
Amy Lewis
PDP Australia |
When you are just doing your normal job, you set the benchmark for professional service in travel. You know how highly I value your knowledge, expertise and value for money.
Patricia Rogers
Associate Professor in Public Sector Evaluation Director, CIRCLE, RMIT |
Isaac, I have been telling friends and colleagues that you are more reliable and efficient than our travel agents here in Vila. I'm still waiting for quotes I asked of them two weeks ago. Yes, you are providing a great service to us and I really appreciate you and your team's work very much too.
All the best and if I am asked to recommend a travel agent again by anyone, definitely I will recommend Taking Off Tours.
Loreen Ala-Ngwele
Administration Manager
Office of the Chief Trade Adviser (OCTA) |
Isaac, I would also like to compliment you on the great service you and your team are providing. Your efficiency and the accommodation of our requests is truly appreciated. Doubly so when you factor in that you are dealing with us from the other side of the world, with a distinct time-lag. Loreen’s recommendation was definitely spot on. I have already mentioned your company to colleagues in my division if ever they are organising an event in the Pacific region and need a reliable travel agent.
Esther Amon
International Trade & Regional Co-operation
Economic Affairs Division |
We have been very happy with the high-standard of service received from Taking Off Tours who always work diligently to ensure that our staff and consultants arrive at often out-of the-way destinations on-schedule and within budget. Their friendly and reliable team will always go the extra mile to be responsive to our needs.
Adam Smith International |